Feature Case Study

Feature Case Study

Grey Finance: Redefining Global Banking for African Professionals

Grey Finance: Redefining Global Banking for African Professionals

Grey Finance: Redefining Global Banking for African Professionals

Grey Finance's currency monitoring feature improved how users track exchange rates. By transforming complex financial data into intuitive visual insights, we can achieve a +80% user engagement, -60% monitoring time, and +40% feature adoption. Through user-centred design, visual innovation, and technical collaboration, we delivered a solution that empowers users to make faster, smarter financial decisions.

Grey Finance's currency monitoring feature improved how users track exchange rates. By transforming complex financial data into intuitive visual insights, we can achieve a +80% user engagement, -60% monitoring time, and +40% feature adoption. Through user-centred design, visual innovation, and technical collaboration, we delivered a solution that empowers users to make faster, smarter financial decisions.

Grey Finance's currency monitoring feature improved how users track exchange rates. By transforming complex financial data into intuitive visual insights, we can achieve a +80% user engagement, -60% monitoring time, and +40% feature adoption. Through user-centred design, visual innovation, and technical collaboration, we delivered a solution that empowers users to make faster, smarter financial decisions.

Project Type

Project Type

Feature Design

Feature Design

Feature Design

Duration

2 Weeks

2 Weeks

2 Weeks

Team Structure

  • User research and insights

  • Visual and interaction design

Role & Responsibilities

  • +80% user engagement

  • -60% currency monitoring time

  • +40% feature adoption

Identifying the Problem

Personal Connection

Personal Connection

Personal Connection

As a fintech user, I struggled with the lack of clarity in currency monitoring, juggling apps to track exchange rates. This pain point mirrored the frustrations of many users and sparked my vision for an intuitive solution.

Market Insights

Through research, I discovered:

80% of users checked rates multiple times daily.

54% were business owners needing quick insights.

Competitors prioritized transactions over rate monitoring.

Users spent 30+ minutes daily juggling tools.

Design Challenge

How might we transform complex currency data into intuitive, visual insights that enable fast decision-making?

How might we transform complex currency data into intuitive, visual insights that enable fast decision-making?

The Design Process

Step 1: Research & Exploration

  • Mood boards explored fintech visualization, mobile-first design, and micro-interactions.

  • User interviews identified critical needs for simplicity, clarity, and speed.

Step 2: The Visual System

  • Made use of Grey Finance's existing Color Palette and Typography.

Step 3: Designing Key Components

  • Currency Cards: Quick-glance rates with clear visual hierarchy.

  • Interactive Charts: Gesture-based interactions and progressive disclosure.

Bridging the gap: “Market”

Bridging the gap: “Market”

Bridging the gap: “Market”

  • Users can access live data on various currency pairs, with a clean, simple UI for searching and selecting specific currencies.

  • Users can access 7-day, 30-day, and 90-day charts, displaying exchange rate fluctuations to give them insights into trends.

Auto Conversion, Alerts & Notifications

Auto Conversion, Alerts & Notifications

Auto Conversion, Alerts & Notifications

  • Users can automate conversions once their defined thresholds are met, enabling them to take advantage of favorable market conditions without constant monitoring.

  • A major user request was the ability to set alerts. In Market, users can set thresholds for specific currency pairs and receive real-time alerts when their preferred rates are hit.

Results (Proposed Impact)

The "Market" feature is projected to deliver measurable benefits, enhancing both user experience and platform value. I view of what I anticipate:

+80% user engagement

-60% monitoring time

+40% feature adoption

Takeaways

  • Empathizing with user pain points drives impactful designs.

  • Iterative testing is essential for delivering intuitive features.

Lessons Learned

While concluding the design, I did learn to always design with scalability in mind; the Market feature can evolve into a more comprehensive system.

Designing for users means walking in their shoes,
every step of the way.

Designing for users means walking in their shoes,
every step of the way.

Designing for users means walking in their shoes,
every step of the way.

© Oluwapemiwa Adetunji. 2025

© Oluwapemiwa Adetunji. 2025

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